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Draft:Aircall
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Submission declined on 25 February 2026 by MSK (talk).
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| Submission declined on 19 February 2026 by JSFarman (talk). This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are: Declined by JSFarman 8 days ago.
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| Submission declined on 28 January 2026 by LuniZunie (talk). This submission appears to read more like an advertisement than an entry in an encyclopedia. Encyclopedia articles need to be written from a neutral point of view, and should refer to a range of independent, reliable, published sources, not just to materials produced by the creator of the subject being discussed. This is important so that the article can meet Wikipedia's verifiability policy and the notability of the subject can be established. If you still feel that this subject is worthy of inclusion in Wikipedia, please rewrite your submission to comply with these policies. Declined by LuniZunie 30 days ago. | |
Comment: To meet the inclusion criteria, references that provide extensive coverage specifically about AIrcall via independent reliable sources are required. JSFarman (talk) 03:28, 19 February 2026 (UTC)
- Comment: Oh, and this is AI per the short description of "A concise, objective, and cited article about Aircall" – LuniZunie(talk) 02:01, 28 January 2026 (UTC)
- Comment: In accordance with the Wikimedia Foundation's Terms of Use, I disclose that I have been paid by my employer for my contributions to this article. Trenton Erker (talk) 23:48, 27 January 2026 (UTC)
| File:Aircall logo.png | |
| Company type | Private |
|---|---|
| Industry | Cloud Telephony, SaaS |
| Founded | 2014; 12 years ago |
| Founders | Olivier Pailhès, Jonathan Anguelov, Pierre-Baptiste Béchu, Xavier Durand |
| Headquarters | , |
Number of locations | 8 (Paris, New York City, Sydney, Madrid, London, Berlin, Bellevue, San Francisco) |
Area served | Worldwide (110+ countries) |
Key people | Scott Chancellor (CEO) |
| Website | aircall |
Aircall
[edit]Aircall is a cloud-based customer communications software company that provides a Voice over IP (VoIP) business phone and messaging platform for sales and customer support teams. The company was founded in 2014 and is headquartered in Paris and Seattle and operates internationally.[1].
History
[edit]Aircall was founded in 2014 in Paris by Olivier Pailhès, Jonathan Anguelov, Pierre-Baptiste Béchu, and Xavier Durand [2]. The company was created within Hexa (formerly eFounders), a startup studio focused on incubating software-as-a-service companies.
In 2016, Aircall raised an $8 million Series A round led by Balderton Capital with participation from FJ Labs and Newfund [2][3]. Aircall later raised a $29 million Series B in 2018 and a $65 million Series C in 2020 [4]. In June 2021, Aircall raised a $120 million Series D led by Goldman Sachs Asset Management [5], reaching a valuation above $1 billion, making Aircall the sixteenth French technology unicorn [6].
In December 2023, Scott Chancellor was appointed Chief Executive Officer, succeeding co-founder Olivier Pailhès [7]. Chancellor previously served as Chief Executive Officer of Humu until its acquisition by Perceptyx in 2023 [8]. He also served as Chief Product and Technology Officer at Apptio before joining Humu [9]. Earlier in his career, Chancellor spent more than seven years at Amazon Web Services, where he founded and led the AWS Insights organization as General Manager [7][9].
Financial Performance
[edit]According to Les Echos, Aircall surpassed $200 million in annual recurring revenue in 2025 and reported that it had reached profitability [10].
Platform & Technology
[edit]Aircall provides a cloud-based voice and messaging platform delivered through web, desktop, and mobile applications. According to Forbes Advisor and TechRadar, the platform includes call management features such as routing, queuing, interactive voice response (IVR), and messaging capabilities [11][12]. The platform provides application programming interfaces (APIs) and supports integration with customer relationship management and helpdesk systems [11][12].
In 2025, Aircall launched an AI Voice Agent designed to help businesses handle calls outside standard business hours [1]. According to Business News Daily, Aircall provides AI-powered features such as call summaries and sentiment analysis [13]
References
[edit]- ^ a b Soper, Taylor (2025-04-16). "Business communications company Aircall opens Seattle-area office". GeekWire. Retrieved 2026-02-25.
- ^ a b FW.MEDIA, LA REDACTION DE (2018-06-22). "Comment Aircall a pris son envol sur le marché américain". FW.MEDIA (in French). Retrieved 2026-02-25.
- ^ "Paris-based Aircall raises $8 million to boost its global growth". Tech.eu. 2016-09-15. Retrieved 2026-02-25.
- ^ Dillet, Romain (2018-05-16). "Aircall raises another $29 million". TechCrunch. Retrieved 2026-02-25.
- ^ Lockwood, Tasmin. "Read the 15-page pitch deck a $1 billion startup selling itself as a Cisco-killer used to nab $120 million from backers like Goldman Sachs". Business Insider. Retrieved 2026-02-25.
- ^ "Aircall devient la seizième licorne française" (in French). 2021-06-23. Retrieved 2026-02-25.
- ^ a b "Call centre software firm Aircall names Scott Chancellor as new CEO". Yahoo Finance. Archived from the original on 2023-12-14. Retrieved 2026-02-25.
- ^ Lucas, Emmy. "Former Google Exec's Startup Humu Acquired By HR Platform Perceptyx". Forbes. Archived from the original on 2025-07-10. Retrieved 2026-02-25.
- ^ a b Specialist, HRTech (2022-08-25). "Humu Announces Scott Chancellor as its New Chief Executive Officer". TecHR. Retrieved 2026-02-25.
- ^ Lelièvre, Adrien (January 14, 2026). "La licorne Aircall franchit les 200 millions de dollars de revenus". Les Echos.
- ^ a b Matthews-El, Toni (Apr 28, 2024). "Aircall Review: Features, Pros & Cons". Forbes.
{{cite web}}: Check|archive-url=value (help) - ^ a b Ballard, Barclay; Slater-Robins, Mia McTigue-Rodriguez Contributions from Max; updated, Craig Hale last (2021-11-09). "Aircall VoIP review". TechRadar. Retrieved 2026-02-25.
{{cite web}}:|last3=has generic name (help) - ^ "Aircall Review 2026". Business News Daily. Retrieved 2026-02-25.
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