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Behavioral Signals is an American artificial intelligence company specializing in speech analytics and emotion recognition technologies.[citation needed] Founded in 2016 and headquartered in Los Angeles, California, the company develops AI-driven solutions for conversational analysis, behavioral profiling, and deepfake detection.[1]

Overview

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Behavioral Signals was founded in 2016 by a team including Shri Narayanan, a professor at the University of Southern California.[1][2] The company emerged from research in speech processing and affective computing. In 2020, Behavioral Signals was recognized as a "Cool Vendor" in AI for customer analytics by Gartner.[who?][3][4]

The company's technology analyzes vocal patterns to detect emotional states and behavioral cues in speech.[5][6] Its AI-Mediated Conversations (AI-MC) platform applies machine learning to optimize human interactions. Behavioral Signals has participated in several academic challenges, including the INTERSPEECH computational paralinguistics challenge and the SemEval sentiment analysis competition.[7][6]

Products and services

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Behavioral Signals offers:

  • Emotion recognition AI for customer service applications
  • Deepfake detection technology[8]
  • Behavioral profiling through voice analysis
  • Custom AI solutions for enterprise clients[9]

Recognition

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  • Multiple awards in the INTERSPEECH computational paralinguistics challenge[citation needed]
  • SemEval/NAACL Twitter sentiment analysis challenge winner (2016)[citation needed]

References

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  1. ^ a b Timeso, The Washington. "U.S. military intelligence officials eye AI strategy to ensure machines don't take charge". The Washington Times. Retrieved November 20, 2025.
  2. ^ "Tapping Artificial Intelligence for Global Development – THISDAYLIVE". Retrieved November 20, 2025.
  3. ^ Insights, StartUs (June 25, 2020). "5 Top Emerging Affective Computing Solutions Impacting the Industry". StartUs Insights. Retrieved November 20, 2025.
  4. ^ "2020 Noonies Awards: Official Winners of The Internet Now Declared | HackerNoon". noonies.tech. Retrieved November 20, 2025.
  5. ^ "Rana Gujral on Teaching AI to Be Sympathetic and Even "Predict Human Intent"". TechTheLead. March 1, 2022. Retrieved November 20, 2025.
  6. ^ a b "Integrating Voice AI into Customer Comms with Rana Gujral, Behavioral Signals". www.money2020.com. Retrieved November 20, 2025.
  7. ^ Hernandez, Daniela; Strong, Jennifer (June 14, 2018). "How Computers Could Make Your Customer-Service Calls More Human". Wall Street Journal. ISSN 0099-9660. Retrieved November 20, 2025.
  8. ^ Motumi, Mpiletso (May 12, 2020). "Emotion technology is the future of AI". IOL. Retrieved November 20, 2025.
  9. ^ "Rana Gujral Bio | Conference 2020". www.stonybrook.edu. Retrieved November 20, 2025.
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