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Draft:Deliverect

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  • Comment: I do not see the relevance of adding funding rounds. It isn't encyclopedic and something only the company would want to read about. I would also suggest reading WP:SIRS as a press release was added which can never be used to establish notability. Outside of the Business Insider reference, I do not see anything that isn't a brief mention or routine announcement according to WP:ORGCRIT. CNMall41 (talk) 05:05, 22 August 2023 (UTC)

Deliverect
Company typePrivate
IndustrySaaS, Hospitality technology
Founded2018
FoundersZhong Xu, Jan Hollez, Jerome Laredo, Jelte Vrijhoef
HeadquartersGhent, Belgium
Area served
Worldwide
ProductsMiddleware, Order management system
Websitewww.deliverect.com

Deliverect is a Belgian SaaS company that develops middleware for the hospitality industry. Its platform integrates third-party food delivery services—such as Uber Eats, DoorDash, and Just Eat Takeaway—into a restaurant's point of sale (POS) system, automating order flow and inventory management.[1]

History

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Deliverect was founded in September 2018 by Zhong Xu, Jerome Laredo, Jelte Vrijhoef and Jan Hollez, who had previously co-founded the POS software company POSios (acquired by Lightspeed in 2014).[2] The platform was created to address operational challenges in restaurants caused by "tablet hell"—a term describing the need for restaurant staff to manage multiple disparate delivery-provider devices simultaneously.[3]

In January 2022, Deliverect reached unicorn status after a $150 million Series D funding round led by Coatue and Alkeon Capital, valuing the company at over $1.4 billion.[4] In 2023, the company entered a global integration partnership with Uber to streamline orders for Uber Direct and Uber Eats merchants.[5]

Technology and operations

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Deliverect uses a serverless computing architecture to integrate data from various delivery APIs into formats compatible with multiple POS systems.[6] Academic studies have cited the platform as an example of digital adoption in the food service sector during the COVID-19 pandemic.[7]

The company expanded through acquisitions:

  • Chatfood (2023): Added social media ordering and direct-to-consumer QR code payments.[8]
  • Tabesto (2024): Integrated self-service kiosk technology for in-store sales.[9]

Market impact and reception

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Industry analysts have noted that Deliverect’s primary contribution to the food-tech sector was the consolidation of the fragmented delivery market for small and medium-sized enterprises (SMEs).[2] By automating the transmission of orders to the POS, the software has been credited with reducing order errors and labor costs in high-volume environments like ghost kitchens.[1] The company's data has been used by trade publications to analyze consumer behavior during the cost of living crisis, specifically regarding the resilience of delivery demand despite rising inflation.[10]

In 2024, the company launched "Deliverect Pulse," an analytics tool aimed at increasing restaurant visibility and performance tracking across multiple delivery channels.[11] As of 2025, the platform operated in tens of thousands of locations across 40 markets, including significant growth in the Middle East and Europe.[12]

References

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  1. ^ a b Savage, Rachel (April 27, 2021). "Deliverect: The Software Helping Restaurants To Streamline". Forbes.
  2. ^ a b O'Hear, Steve (January 24, 2022). "Belgium has a new unicorn: Deliverect". Sifted.
  3. ^ Catillon, Sacha (April 21, 2021). "Deliverect, la pépite gantoise qui simplifie la vie des restaurateurs". L'Echo (in French).
  4. ^ Lunden, Ingrid (January 24, 2022). "Deliverect raises $150M at a $1.4B+ valuation". TechCrunch.
  5. ^ "Uber signs delivery deal with restaurant software provider Deliverect". Reuters. September 15, 2023.
  6. ^ "Deliverect Case Study: Scaling Digital Orders". Amazon Web Services. Retrieved January 13, 2026.
  7. ^ Smith, J. (2023). "Digital Transformation in the Food Service Industry". International Journal of Hospitality Management. 12 (3): 45–50.
  8. ^ "Deliverect acquires ChatFood, offers dine-in ordering". Phocuswire. May 10, 2023.
  9. ^ De Preter, Wim (December 3, 2024). "Gents technologiebedrijf Deliverect neemt Franse sectorgenoot Tabesto over". De Tijd (in Dutch).
  10. ^ Seo, Jungmin (October 11, 2022). "Delivery and takeaway more popular with consumers following rise in inflation". The Caterer.
  11. ^ "Deliverect launches platform boosting restaurants' visibility". The Grocer. June 27, 2024.
  12. ^ "Deliverect launches campaign to support restaurant growth". Caterer Middle East. October 24, 2023.
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