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Draft:Moneypenny Group
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| Founded | 2000 |
|---|---|
| Founder | Rachel Clacher and Ed Reeves |
| Headquarters | United Kingdom |
Number of employees | 1000[1] |
| Subsidiaries | Companies MadeSimple, VoiceNation, Ninja Number, Alphapage, and Sunshine Comms |
| Website | www |
| Footnotes / references [2][3][4] | |
Moneypenny is a British customer conversations communications group of companies that provide Telephone answering services, live chat and digital communication services[5] It is headquartered in Wrexham, UK, and Duluth, USA.[6]
Moneypenny operates in the United Kingdom and North America where it supports 16,000 clients and has handled 180+million conversations to date.[3][7]
History
[edit]Moneypenny was founded in 2000 in the United Kingdom by entrepreneur Rachel Clacher Commander of the Order of the British Empire (CBE) and her brother Ed Reeves. The company was established to provide professional telephone answering services to small and medium-sized businesses.[8][9]
References
[edit]- ^ Coleman, Alison. "Moneypenny's motivation strategy covers remote, hybrid and office-based employees". Employee Benefits.
- ^ "Case Study - Moneypenny by Benx" (PDF). Benx.co.uk.
- ^ a b "Case Study Moneypenny - Taking customer service at Moneypenny to the next level". Go2 Telecom.
- ^ "AN INTRODUCTION TO MONEYPENNY AND THE BENEFITS OF OUTSOURCING". MTA. 10 March 2023.
- ^ Bridge, Rachel (11 July 2010). "How I made it: Ed Reeves, founder of Moneypenny". www.thetimes.com. The Times.
- ^ "Client Challenge". www.ft.com. Financial Times.
- ^ Killeen, Patrick (28 August 2025). "Moneypenny launches 'game-changing' AI Voice Agent". BusinessCloud.
- ^ Ryan, David (6 November 2019). "Moneypenny's Ed Reeves: the man with 15 million answers". Elite Business Magazine.
- ^ Kelly, Liam (6 October 2018). "O brother, do family values help a start-up?". www.thetimes.com. The Times.
Category:British companies established in 2000 Category:Telecommunications in Europe Category:Digital communication interfaces