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Tencent Cloud
Company typeSubsidiary
IndustryCloud Computing
FoundedSeptember 2013; 12 years ago (2013-09)[1]
HeadquartersShenzhen, China
Key people
Dowson Tong (CEO)
ParentTencent
Websitecloud.tencent.com（Mainland China）
www.tencentcloud.com（Worldwide）

Tencent Cloud (simplified Chinese: 腾讯云; traditional Chinese: 騰訊雲) is a cloud computing service operated by Tencent, a multinational technology company headquartered in China. It provides cloud services to domestic and international clients and operates data centers globally.

Founded in 2013, Tencent Cloud provides on-demand cloud computing products and services to the public and private sectors. Its offerings include big data analytics, artificial intelligence (AI), the Internet of Things (IoT), and network security, among others.[2]

As of Q4 2024, Tencent Cloud held approximately 2% of the global cloud infrastructure service market by revenue, ranking 8th globally, according to Synergy Research Group. In China, it was the third-largest cloud service provider with a 15% market share in Q3 2024, according to Canalys.[3][4]

Tencent Cloud operates 64 availability zones across 22 regions globally, and is supported by more than 3,200 content delivery nodes (CDNs).[5] It has nine technical support centers across Indonesia, the Philippines, Malaysia, Singapore, Thailand, Japan, South Korea, the USA, and Germany.[6]

History

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Tencent Cloud was launched in September 2013 as Tencent's cloud computing division.[7]

Global expansion

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Beginning in 2016, Tencent Cloud expanded its global footprint by establishing partnerships in Asia, Europe, and the Americas. In 2018, it created Tencent Cloud and Smart Industries Group (CSIG).[8][9]

In 2020, Tencent Cloud partnered with Huawei to develop GameMatrix, a cloud-based gaming platform.[10]

In 2021, Tencent Cloud opened new data centers in Bangkok, Frankfurt, Hong Kong, Jakarta, Tokyo, and Sao Paulo. By then, it operated data centers in 27 geographic areas across five continents with 66 availability zones.[11]

Tencent Cloud was ranked the second-largest cloud service provider in China by IDC in the same year, based on market share and year-on-year growth.[12]

In June 2025, Tencent announced that it is looking to boost its cloud computing business in Europe by relying on expertise in areas from gaming to video streaming that it has built up in China. This expansion will pitch the firm against U.S. hyperscalers like Amazon, Microsoft and Google. [13]

Recent developments

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From 2022 onward, Tencent Cloud entered into several regional and technological partnerships, including the Indonesian game streaming service GOX and various Web3 entities such as Ankr, Avalanche, Scroll, and Sui, and Chainlink Labs.[14][15][16] In 2024, it became the cloud server provider for Pocketpair's multiplayer game Palworld and launched Alto Cloud, a data center in Cyberjaya, Malaysia, with Global Resources Management Sdn. Bhd. (GRM).[17][18]

In 2025, Tencent Cloud announced plans for a new cloud region in Saudi Arabia with two availability zones, set to begin operations within the year.[19][20] That same year, the company closed its South Asia Pacific (Mumbai) Availability Zone. [citation needed]

Data centers

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Services

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Tencent Cloud provides over 700 cloud-based services across areas such as compute, storage, networking and databases.[21]

Other solutions include digital avatar technology, cloud media services, and real-time communication capabilities. Tencent Cloud also offers electronic Know Your Customer (eKYC) capabilities, used by customers such as Indonesian telecommunications company Telkomsel.[22]

Media Services is a suite of audio and video technology solutions for businesses by Tencent Cloud. The suite includes Platform-as-a-Service (PaaS) offerings for cloud streaming, video-on-demand, real-time communication, chat, and media processing.[23] The services are applied in sectors such as online education, virtual events, and digital recruitment platforms, including integration in job-matching applications such as KUPU in Indonesia.[24]

Tencent Cloud also offers an agent development platform, which allows for the development and deployment of autonomous AI agents.[25][26] It integrates technologies such as large language models (LLMs), retrieval-augmented generation (RAG), and multi-agent systems to support the creation of task-oriented digital agents for enterprise applications. It is supported by Agent Runtime, an AI infrastructure layer that enables the management and operation of these agents in production environments.[27]

Tencent Cloud’s Artificial Intelligence of Things (AIoT) is a suite of tools for intelligent device development which provides device management, messaging, and real-time communication capabilities. The platform has been used in applications such as smart toys, wearables, robotics, and security devices. It includes TWeTalk, a voice intelligence system featuring speech-to-text and emotion recognition, and TWeSee, a visual intelligence system supporting video summarization, object detection, and multimodal search.[28]

Tencent Cloud’s Super App as a Service (TCSAS) is a platform offering container-based mini program functionality, development tools, performance monitoring, operational security tools, and integrated payment and service functions.[29] In 2025, Tencent Cloud partnered with e& UAE’s Smiles SuperApp to integrate as mini apps within the platform.[30] They also announced collaborations with UAE-based Tawasal Information Technology and Klickl to enhance app integration, gaming features, and Web3 financial infrastructure.[31]

Technical issues

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On April 8, 2024, Tencent Cloud experienced disruptions due to irregularities with its cloud programming interface, reportedly affecting at least 1,957 clients.[32]

References

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  1. ^ "Tencent: About Us".
  2. ^ Baggiony-Taylor, Megan (October 29, 2025). "Top 10: AI Cloud Companies". Data Center Magazine. Retrieved October 30, 2025.
  3. ^ "Infographic: Amazon and Microsoft Stay Ahead in Global Cloud Market". Statista Daily Data. Archived from the original on 2025-04-01. Retrieved 2025-04-10.
  4. ^ "Canalys Newsroom - Mainland China's cloud service spend grew by 11% in Q3 2024". www.canalys.com. Retrieved 2025-04-10.
  5. ^ a b "Tencent Cloud Global Infrastructure".
  6. ^ "All in your hand: Chinese internet giant Tencent announces global expansion plans for palm scan technology". CNA. Retrieved 2025-03-11.
  7. ^ "Tencent - Tencent 腾讯". www.tencent.com. Retrieved 2025-03-27.
  8. ^ "Tencent Cloud and Smart Industries Group CEO on the Business Growth and How Businesses Can Stay Competitive Amid Accelerated Digital Transformation". www.tencent.com. Retrieved 2025-03-27.
  9. ^ "Tech: Tencent Cloud offers path to China for Malaysian firms". The Edge Malaysia. 2024-04-17. Retrieved 2025-03-27.
  10. ^ "Tencent to develop cloud game platform with Huawei". Reuters. 2020-03-27. Retrieved 2025-03-27.
  11. ^ "Tencent Cloud adds second data centre in Germany, Thailand, and Japan, plus a third in Hong Kong". Archived from the original on 2024-11-07. Retrieved 2025-03-27.
  12. ^ "Tencent Cloud Ranked Top 2 in China's Public Cloud Service Market, according to IDC". www.tencentcloud.com. Retrieved 2025-03-27.
  13. ^ Kharpal, Arjun (2025-06-17). "Tencent bets its China WeChat and gaming expertise will help it win cloud business in Europe". CNBC. Retrieved 2025-12-11.
  14. ^ "GOX partners Tencent Cloud to empower esports livestreaming". Digital News Asia. 2022-01-12. Retrieved 2025-03-27.
  15. ^ "Tencent Cloud enters Web3, strikes deals with Avalanche, Ankr". crypto.news. 2023-02-22. Retrieved 2025-04-30.
  16. ^ "Chainlink Labs Enters into Partnership with Tencent Cloud". tokeninsight.com. 2023-06-01. Retrieved 2025-04-30.
  17. ^ "Tencent Cloud official provider of Palworld game servers". 3 April 2024.
  18. ^ Staff, TechNode Global (2024-08-21). "Tencent Cloud partners Global Resources Management to launch internet data center in Malaysia". TNGlobal. Retrieved 2025-03-27.
  19. ^ "Tencent Cloud Expands Global Footprint with First Middle East Data Center in Saudi Arabia". hostdean.com. 2025-02-15. Retrieved 2025-02-15.
  20. ^ "Tencent Cloud will Build its First Middle East Data Center in Saudi Arabia". EqualOcean. Retrieved 2025-02-15.
  21. ^ "Tencent Cloud". www.tencentcloud.com. Retrieved 2025-02-06.
  22. ^ Staff, TechNode Global (2025-03-08). "Telkomsel partners Tencent Cloud to develop AI and cloud Solutions to improve customer experience". TNGlobal. Retrieved 2025-11-20.
  23. ^ "Tencent Cloud Media Services". Tencent. Retrieved 19 November 2025.
  24. ^ "腾讯云音视频助力印尼在线招聘平台KUPU升级面试体验，视频上传速度提升超60% | 雷峰网". www.leiphone.com. Retrieved 2025-11-20.
  25. ^ CHOSUNBIZ (2025-09-17). "Tencent launches scenario-based AI to boost industry efficiency globally". CHOSUNBIZ. Retrieved 2025-11-20.
  26. ^ "A new wave of plug-and-play AI tech is emerging in China. Can it deliver?". CNA. Retrieved 2025-11-20.
  27. ^ Dai, Charlie (2025-09-17). "A Tale Of Two Engines: Meet The New Tencent". Forrester. Retrieved 2025-11-20.
  28. ^ Zulhusni, Muhammad (2025-08-11). "AIoT 2.0 brings smarter voice and visual features to connected devices". Internet of Things News. Retrieved 2025-12-09.
  29. ^ "Tencent Cloud Unveils Super App-as-a-Service Solution at MWC Barcelona 2025". SME & Entrepreneurship Magazine. 2025-03-04. Retrieved 2025-12-08.
  30. ^ Writer, Staff (2025-03-07). "e&'s Smiles aims to replicate WeChat success with Tencent Cloud deal". Arabian Business: Latest News on the Middle East, Real Estate, Finance, and More. Retrieved 2025-12-09.
  31. ^ Writer, Staff (2025-03-07). "e&'s Smiles aims to replicate WeChat success with Tencent Cloud deal". Arabian Business: Latest News on the Middle East, Real Estate, Finance, and More. Retrieved 2025-12-09.
  32. ^ "Tencent explains cause of cloud service breakdown that hit at least 1,957 clients". South China Morning Post. 2024-04-15. Retrieved 2024-06-10.
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