« I was, frankly, shocked and appalled by the lack of resources and equipment. Many of my colleagues were deeply frustrated, if not enraged, by it. I think we lost lives because of it. »
« If we had listened to the various reports and analyses that had been prepared, many of them from within the U.S. Government, in advance of the war, we would have realized that Iraqis would not stand for an occupation, and certainly not one combining in its authority two countries they deeply distrusted and resented, the United States and Britain (Iraq's former colonial ruler). »